If you have any requests concerning your personal information or any queries regarding these practices please contact Jaye Etienne by e-mail: TherapybyJaye@outlook.com
Personal information collected by Therapy By Jaye is used by Therapy By Jaye only. We collect personally identifiable information about you (your "Data") through:
The use of enquiry and registration forms on the Therapy By Jaye website
Booking a treatment via the Therapy By Jaye online booking system (hosted by Wix) *
The provision of your details to us either online or offline via registration forms, over the phone or in person
The data we may collect on you may include:
Date of birth
Address, phone number, email address
Payment details such as debit or credit card information
Medical history, allergies and lifestyle choices (This includes data you provide on the consultation form and what has been discussed in pre-treatment consultation)
Details of any feedback you give Therapy by Jaye by phone, email, and post or via social media.
This personal information is required in order to provide the services to you. If you do not provide personal information we ask for, it may prevent us from providing the services to you at the best of our ability.
No data is collected for Children under the age of 10 years of age.
Use and Disclosure of Personal Information
We use your data for purposes, which may include:
Providing you with information about products and services we offer and upcoming discounts (if you agree to receive such information)
Consultation forms that are filled out at the start of each client’s first treatment are stored safely in a locked filing cabinet at Therapy By Jaye premises. The data on these forms are also stored in a password-encrypted spreadsheet. These files are confidentially destroyed after 6 years of the client’s last treatment with Therapy By Jaye.
If you wish to receive information about Therapy By Jaye services or discounts, please indicate your preferences using the consent boxes when providing us with your data on your consultation form. Please note that we will never disclose this information given in your consultation form to any other third parties, unless required to by Law, and this information is treated confidentially.
They will use this information for the purpose of evaluating your use of our sites, compiling reports on website activity for us and providing other services relating to website activity and Internet usage. They may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf. They will not associate your IP address with any other data held by Google.
Therapy By Jaye have appropriate measures in place to ensure that our users' data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss.
User Access and Control of Data
If you wish to amend any of the data that we hold about you or update your details, please contact Jaye: TherapybyJaye@outlook.com. In accordance with the Data Protection Act 2018 and the General Data Protection Regulation (UK), you may request a copy of the personal information we hold about you by contacting TherapybyJaye@outlook.com. We may charge the statutory allowable fee for provision of this information.
Third parties and links to other websites
Changes to this policy
How to complain
We hope that we can resolve any concerns you may have about our use of your information. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority. In the UK, this supervisory authority is the Information Commissioner who may be contacted via telephone on: 0303 123 1113.
How to contact us